Apps

What are the differences between WhatsApp and Telegram from the point of view of the marketing opportunities offered to companies? Which should be use to give an extra boost to the direct relationship with customers and customer care? In recent years they have become the most downloaded and used instant messaging apps, stealing the scene from text messages, Windows Live Messenger and Skype and constantly increasing their popularity thanks above all to the multifunctional aspect that has made them practically indispensable.